Nevriye AYAS
KİŞİLİK ÖZELLİKLERİNİN TÜKETİCİ ŞİKAYET DAVRANIŞI ÜZERİNDEKİ ETKİSİ, 311-342
THE EFFECT OF PERSONALITY TRAITS ON CONSUMER COMPLAINT BEHAVIOUR
DOI :
http://dx.doi.org/10.29228/TurkishStudies.22934
Abstract |
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