The Effects of Organizational Climate on Knowledge Management Process

In recent years, knowledge management process has gained great importance in business and management literature. Decision-making, communication, learning, sharing, management and innovation processes work more effectively in organizations that use knowledge management processes actively. Customer relations, service quality and employee satisfaction are at a higher level. In this context, the aim of this study is to examine the effect of organizational climate on knowledge management process. Relational survey model was used in the study. The sample group of the study consists of 218 teachers working in public schools in Küçükçekmece district of İstanbul. In the research, “personal information form”, “organizational climate scale” and “knowledge management scale” were used as data collection tools. Descriptive statistics, factor analysis, regression analysis, T-test and ANOVA test were used for data analysis. As a result of the analyzes, it has been found that organizational climate affects the information management process. Teachers' perceptions of the information management process differ according to age, working year and position variables. The perceptions of teachers regarding the level of realization of the information management process are higher between the ages of 40-49 than those of other teachers. The perceptions of teachers, whose working year is between 16-20 years, regarding the level of realization of the information management process are higher than those of other teachers. It has been found that school principals have higher perceptions about the level of realization of the information management process than the deputy principals and teachers. It was found that teachers' perceptions about the information management process did not differ according to whether they received training on information management and gender. Research findings are discussed, suggestions are made for the education sector and researchers.

Keywords

Knowledge management process, Organizational climate, Teacher.