@article{2020,title={Research On The Quality Of Education Service Students Of Accounting Education},abstractNode={In today's conditions, the issue that needs to be emphasized in educational institutions is the quality of the education service provided. In this context, it is possible to provide service quality with a human-oriented thinking. Therefore, in this study, it has been mentioned how the perception of the elements of the service quality of the education of the university students who have received accounting education in general and a survey study has been conducted in Kafkas University Faculty of Economics and Administrative Sciences. Undoubtedly, the main consumer group of the people who provide education services are the students who want to get that education. The understanding of quality in service has been created in order to make consumer satisfaction permanent and to ensure that this satisfaction is sustainable. Therefore, it is important to learn from these students what the quality elements are and how this affects the faculty in which they are involved. In this context, a questionnaire was applied to 122 students who have studied accounting at Kafkas University Faculty of Economics and Administrative Sciences. Fourth grade students from the department of business administration, economics and political science and public administration were included in the research group. Five sub-dimensions of service quality in the study; accounting training, customer focus, respect, physical conditions and security, as well as organizational skills and transport elements were examined. Factor analysis was performed by examining each service sub-dimension according to the demographic characteristics of the students. According to this, while there was a significant difference in terms of gender and department, there was no significant difference according to age groups.},author={Filiz ASLAN ÇETİN-Seyhan ÖZTÜRK},year={2020},journal={Turkish Studies-Economics,Finance,Politics}}